Website Privacy Policy

Effective Date: June 13, 2026

This Website Privacy Policy (“Policy”) describes how MediPro Direct, Inc. (“MediPro Direct,” “we,” “us,” or “our”) collects, uses, discloses, and protects information from visitors to www.MediProDirect.com (the “Site”). By accessing or using the Site, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when using the Site, including:

• Name
• Email address
• Phone number
• Company name
• Information submitted through contact forms
• Service inquiry information
• Client portal account information and login credentials
• Other information you choose to provide when communicating with us

1.2 Information Collected Automatically

When you visit the Site, certain information may be collected automatically by our web servers, analytics providers, and related technologies, including:

• IP address
• Approximate geographic location
• Browser type and version
• Device type
• Operating system
• Referring website or URL
• Pages visited
• Time spent on pages
• Date and time of visits
• Other diagnostic and usage information

1.3 Cookies and Similar Technologies

The Site may use cookies, pixels, session identifiers, and similar technologies to improve functionality and understand how visitors interact with the Site.

We may use:

• Essential cookies necessary for Site functionality and security
• Analytics cookies used to evaluate Site performance and visitor interactions
• Session cookies used to maintain portal login sessions and user preferences

You may configure your browser to reject cookies; however, some Site features may not function properly.

We do not use cookies for cross-site behavioral advertising and do not sell personal information collected through cookies.

1.4 Protected Health Information (PHI)

Unless specifically indicated otherwise, this Site and its general contact forms are not intended for the transmission of medical records, laboratory results, or other Protected Health Information (“PHI”) as defined by the Health Insurance Portability and Accountability Act (“HIPAA”).

If you are a client receiving healthcare-related services through MediPro Direct, the handling of PHI may be governed by separate agreements, notices, and applicable HIPAA requirements.

2. How We Use Information

We use information collected through the Site to:

• Respond to inquiries and requests
• Provide access to client portal services
• Authenticate users and maintain account security
• Provide customer support
• Improve Site functionality and content
• Analyze Site usage and traffic patterns
• Communicate regarding services, operational notices, policy updates, legal notices, and service-related information
• Comply with legal and regulatory obligations
• Protect against fraud, unauthorized access, or misuse of the Site

We do not send promotional marketing emails solely because an individual visited the Site. We may send communications related to inquiries, requested services, operational updates, legal notices, or information otherwise permitted by applicable law.

3. Disclosure of Information

MediPro Direct does not sell, rent, or provide visitor or client information, including email lists, to third parties for their own marketing purposes.

We may disclose information in the following circumstances:

• To service providers who assist in operating the Site or providing services on our behalf, including hosting providers, analytics providers, security providers, and technology vendors
• To comply with applicable laws, regulations, legal processes, or government requests
• To protect the rights, property, safety, or security of MediPro Direct, our users, or others
• In connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections

Service providers receiving information on our behalf are contractually obligated to protect the information and use it only for authorized purposes.

4. Data Retention

MediPro Direct retains personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this Policy
• Provide requested services
• Comply with legal, regulatory, tax, accounting, or reporting obligations
• Resolve disputes
• Enforce our agreements and policies

Retention periods may vary depending on the nature of the information and applicable legal requirements.

5. Security

MediPro Direct uses commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

The Site uses industry-standard Transport Layer Security (TLS) encryption to protect information transmitted between your browser and our servers.

While we strive to protect personal information, no method of transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

The Site may contain links to third-party websites or services that are not operated by MediPro Direct.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information has been submitted by a child under 13, we will take reasonable steps to delete such information.

8. Your Privacy Rights and Choices

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including the right to:

• Access personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request a copy of certain personal information
• Opt out of certain types of processing where applicable
• Appeal certain privacy-related decisions where required by law

To exercise any applicable privacy rights, please contact us using the information provided below.

You may also opt out of non-essential email communications by following the unsubscribe instructions included in those communications or by contacting us directly.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”), including the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of personal information
• Request correction of inaccurate personal information
• Limit certain uses of sensitive personal information where applicable
• Not be discriminated against for exercising privacy rights

MediPro Direct does not sell or share personal information as those terms are defined under California law.

10. Do Not Track Signals

Some web browsers offer a “Do Not Track” (“DNT”) setting that allows users to signal a preference regarding online tracking.

Because there is currently no universally accepted standard for interpreting DNT signals, the Site does not currently respond to browser-based DNT requests.

11. International Visitors

The Site is operated and maintained in the United States.

If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States and other jurisdictions where our service providers operate. By using the Site, you consent to such transfers as permitted by applicable law.

12. Changes to This Policy

MediPro Direct may update this Policy from time to time.

Any updates will be posted on this page along with a revised Effective Date. We encourage visitors to review this Policy periodically.

Your continued use of the Site following the posting of changes constitutes acceptance of the revised Policy.

13. Contact Us

For questions regarding this Privacy Policy or to exercise applicable privacy rights, contact:

Privacy Officer
MediPro Direct, Inc.
50 W Broadway Ste 333 PMB 75590
Salt Lake City, Utah 84101-2027 USA

Phone: 877-268-1021
Email: privacy@mediprodirect.com
Website: www.MediProDirect.com

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